Shipping policy
Shipping Policy – ZahraWood
At ZahraWood, we’re committed to getting your order to you as quickly and safely as possible. Below you'll find all the details about our shipping process.
Processing Times
All orders are processed within 1–3 business days after receiving your order confirmation email.
You will receive another notification when your order has shipped.
Please note: We do not process or ship orders on weekends or public holidays.
Shipping Rates & Delivery Estimates
We offer standard and express shipping options. Shipping charges for your order will be calculated and displayed at checkout.
| Destination | Shipping Method | Estimated Delivery Time |
|---|---|---|
| Netherlands & Belgium | Standard | 1–14 business days |
| Europe (EU) | Standard | 3–14business days |
| International | Standard | 7–14 business days |
| Express (Global) | Express | 2–14business days |
Delays may occur during high-volume periods, holidays, or due to customs processing.
Free Shipping
We offer free standard shipping on all orders.
Order Tracking
Once your order is shipped, you’ll receive a shipping confirmation email with a tracking number so you can monitor the delivery status in real time.
Customs, Duties & Taxes
ZahraWood is not responsible for any customs fees, import duties, or taxes that may apply to your international order. These fees are the responsibility of the customer and vary by destination country.
Wrong Address or Delivery Issues
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by the customer.
If your order hasn’t arrived within the estimated delivery time, please contact us at info@zahrawood.com and we’ll be happy to assist you.
Shipping Questions?
If you have any questions or special shipping requests, don’t hesitate to reach out to our support team at info@zahrawood.com.